WebTitans, Inc. ("we," "us," or "our") is a digital agency based in Hoboken, NJ, providing web design, web development, SEO, and digital marketing services. This Privacy Policy explains how we collect, use, store, and protect your information when you visit webtitans.net or engage us for services.
By using our website or working with us, you agree to the practices described in this policy.
Contact and Account Information: When you reach out to us or engage our services, we collect your name, email address, phone number, company name, and any other information you provide.
Project and Service Data: To deliver client work, we may collect or be granted access to information about your business, website, hosting environment, third-party accounts, and related assets. This is used solely to perform the services you've hired us for.
Communications: We keep records of emails, messages, and correspondence related to client projects and inquiries to ensure quality and continuity of service.
Website Usage: When you visit webtitans.net, we collect standard usage data including IP address, browser type, pages visited, time on site, and referring URLs. This is collected through cookies and analytics tools.
We use the information we collect to:
• Respond to inquiries and onboard new clients
• Deliver and manage web design, development, SEO, and digital marketing services
• Communicate with you about project status, deliverables, and updates
• Send relevant newsletters or marketing content (only with your consent)
• Maintain accurate internal records
• Improve our website and service quality
• Comply with legal obligations
We do not sell your personal information to third parties.
When you hire WebTitans, Inc. for a project, we may be granted access to sensitive assets such as website credentials, hosting accounts, CMS logins, Google accounts, or third-party platform access. This access is used exclusively to perform agreed-upon work and is handled with strict confidentiality.
We do not retain client credentials beyond the scope of active project work unless explicitly agreed upon for ongoing maintenance or management services.
To operate our business and deliver services, we work with third-party platforms that may process your data. These may include:
• Analytics and marketing tools — We use tools such as Google Analytics to understand how visitors use our website
• Project and communication tools — We use third-party platforms for project management, file sharing, and team communication
• Payment processors — Billing is handled through third-party providers with their own privacy and security standards
• Google services — Where applicable, Google Search Console, Google Analytics, and Google Business Profile may be connected as part of service delivery, governed by Google's own privacy policy
Each provider maintains their own privacy policies. We only work with platforms that meet reasonable standards of data protection.
Our website uses cookies to improve your browsing experience and analyze site traffic. Cookies are small files stored on your device that help us understand how visitors interact with our site.
You can manage or disable cookies through your browser settings. Disabling cookies may affect some functionality of the site.
WebTitans, Inc. uses industry-standard security measures to protect your personal and project data from unauthorized access, disclosure, or misuse. While we take every reasonable precaution, no system is completely secure. We encourage clients to use strong, unique passwords and notify us immediately if they suspect any unauthorized access.
We retain contact and project data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For active clients, data is retained throughout the engagement. For former clients, we may retain records for up to 24 months following project completion for billing, legal, and reference purposes. You may request deletion of your data at any time by contacting us.
You have the right to:
• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete data
• Request deletion of your personal data (subject to legal or billing obligations)
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format
To exercise any of these rights, contact us at hello@webtitans.net.
Our website may contain links to external sites. This Privacy Policy applies solely to webtitans.net and the services provided by WebTitans, Inc. We are not responsible for the privacy practices of any third-party sites and encourage you to review their policies independently.
In the event of a merger, acquisition, or sale of WebTitans, Inc., your personal data may be transferred to the acquiring entity under the terms of this policy, unless you provide alternate instructions.
We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to investigate or prevent illegal activity, enforce agreements, defend against legal claims, or protect the safety and rights of others. We will make reasonable efforts to notify you of any such request unless prohibited by law.
We may update this Privacy Policy from time to time. Material changes will be communicated by updating the "Last Updated" date at the top of this page. We encourage you to review it periodically. Continued use of our website following any changes constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, reach out to us at hello@webtitans.net.